Privacy Policy
Last updated: January 24, 2026
1. Introduction
This Privacy Policy explains how VelloMods ("we", "our", "us") collects, uses, and protects personal information when you visit or make a purchase from our website (the "Site").
We sell digital products for the FiveM platform, including but not limited to MLOs, interiors, and related assets.
2. Information We Collect
We do not directly collect or store sensitive payment information.
Depending on how you interact with our Site, the following information may be collected:
a. Information Collected by Tebex
All purchases are processed through Tebex Limited, our third-party payment processor and checkout provider. Tebex may collect information including:
- Name or username
- Email address
- Billing country
- Payment details (handled entirely by Tebex)
- Transaction metadata
We do not have access to your full payment details.
b. Information Collected by Us
We may collect limited, non-sensitive information such as:
- Email address (for order communication or support)
- Tebex transaction or order IDs
- Discord ID or FiveM-related identifiers (if provided voluntarily)
- Basic analytics data (e.g., page views, referral sources)
3. How We Use Your Information
We use collected information to:
- Deliver purchased digital products
- Verify purchases and provide support
- Communicate regarding updates or critical product issues
- Prevent fraud or abuse
- Improve our website and offerings
4. Cookies and Analytics
Our Site may use cookies or analytics tools to understand usage patterns and improve user experience. These do not collect sensitive personal data.
You may disable cookies in your browser settings if desired.
5. Third-Party Services
We rely on third-party services including but not limited to:
- Tebex (checkout, payments, fraud prevention)
- Hosting and analytics providers
These services operate under their own privacy policies. Tebex's privacy policy can be found on their official website.
6. Data Retention
We retain only the minimum information necessary for:
- Order verification
- Customer support
- Legal or accounting obligations
Data is not retained longer than reasonably required.
7. Data Security
We take reasonable measures to protect any information we control. However, no online system can be guaranteed to be completely secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your data
- Request correction or deletion of your data
- Withdraw consent where applicable
Requests can be made by contacting us through our Discord support server or via email at [email protected].
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact
If you have any questions about this Privacy Policy, contact us through our Discord support server at discord.gg/wUCBe922xg or via email at [email protected].